فستان أزرق ملكي

PREPARATION TIME: Made-to-order pieces are prepared in approximately 7 to 20 days before shipping. Once your order has shipped, you will receive a tracking number via email.
PRODUCTION + DELIVERY: We recommend ordering 1 month before your event, as production + delivery generally takes between 2 to 3 weeks.

As this is a made-to-order dress requiring meticulous craftsmanship, production and shipping times may exceed standard timeframes.

2 delivery options: Standard for €10 or Express for €25. You may choose at checkout.

Return Policy – Made-to-Measure Dresses

All our dresses are made to measure and produced only after your order has been confirmed, based on the measurements and choices you have provided.

The only grounds for a return is a manufacturing defect.

In such a case, you have 48 hours from the time of receipt to contact us. Please send us photos so that we can assess the issue. After verification, we will propose an appropriate solution: repair, replacement, or refund, depending on the situation.

We draw your attention to the importance of carefully checking your measurements and the chosen size before confirming your order.

Please note: A manufacturing defect refers only to a major issue that occurred during the production process and affects the quality or use of the dress. This includes exclusively:

* A torn main seam
* A broken zipper
* Fabric clearly damaged before use (hole, large tear, permanent stain)
* A significant manufacturing error relative to the order: wrong color ordered, wrong model sent.

Minor imperfections related to artisanal work, such as small loose threads that can be trimmed, slight variations due to handmade production, or personal preferences regarding the fit, size, or style, are not considered manufacturing defects.